GOVERNMENT

CAPABILITY STATEMENT


Immersive Virgin Islands LLC
UEI: G7HXKH4823L3

CAGE Code: 13N98
Business Type: Minority-Owned, Small Business
Location: St. Croix, U.S. Virgin Islands
Contact: info@immersivevi.com 🌐

PAST PERFORMANCE

  • ACCOUNT MANAGEMENT(via Managed Service Provider) – Technical Account Management for 150+ users

  • Dyopath – Tier 2/3 Support, VIP & escalation handling

  • Azurreo – Web hosting deployment on Service Provider Telecommunications network

  • GoPro – Technical service and diagnostics support for customer experience

  • CAPA (501c3) … Launched CAPA’s first online presence from zero (domain setup + website build + initial site structure) … Paid engagement

    • CAPA (501c3) … Implemented donation and supporter capture workflows (donations + newsletter/form capture) to support fundraising and outreach … Paid engagement

    • CAPA (501c3) … Ongoing IT administration and website management to support day-to-day operations … Volunteer support

CORE COMPETENCIES

  • IT Infrastructure Consulting & Diagnostics

  • PMP-Certified Project Management & Delivery

  • Smart Network Design & Remote Access Solutions

  • Technical Training & Community Outreach

  • Business Process Improvement & Support

A puzzle piece with various electronic devices connected by wires, including a desktop computer, a laptop, a tablet, a smartphone, and a headset on a blue human figure.
U.S. Small Business Administration certification badge with the text "HUBZONE CERTIFIED".

NAICS CODES

  • 541512 – Computer Systems Design Services

  • 541519 – Other Computer Related Services

  • 611430 – Professional & Management Development Training

  • 541611 – Administrative & General Management Consulting

  • 518210 – Data Processing & Hosting Services

DIFFERENTIATORS

  • PMP®-Certified Delivery … clear scope, milestones, documentation, and accountability

  • USVI-Based, Infrastructure-Aware … designed for island realities and local conditions

  • Network + Cloud-Ready Builds … secure Wi-Fi, firewalls, local domains, Microsoft 365/Azure path

  • Security-First Support Model … backups, access control, monitoring, and clean handoff notes

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